Audio notifications alert drivers to incoming trips, messages, and other important events. If the app is not producing sounds, it can result in missed trip requests and delayed responses.
Verify that your phone is not on silent or “Do Not Disturb” mode and that the app’s notification permissions are enabled. Increase the device volume and check that your media sounds are working correctly. If notifications still do not produce sound, restarting the app or the device can often restore proper function.
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