Terms of Service

At Upliffting, we believe in building connections through transparency, trust, and reliable information. Our mission is to make your experience on our website clear, secure, and straightforward. We know it’s tempting to skip these Terms, but they explain what you can expect from us when you use our Website, and what we expect from you.

These Terms reflect the way our business works, the laws that apply to us, and the values we stand by. They help define the relationship between you and Upliffting as you interact with our website. By using our Website, you agree to these Terms, which are designed to promote fairness, clarity, and trust in every interaction.

What’s covered in these Terms?

These Terms of Service (the “Terms”) constitute a legally binding agreement between its subsidiaries, and affiliates (“Company“, “we“, “our“, or “us“) and you (“User”, “you”, or “your” ). The Company is operated under the laws of the United States. These Terms are effective upon your acceptance (directly or indirectly, in electronic form or by means of an electronic record) and govern your use of our official website https://upliffting.com/ (the “Website”). The Website primarily serves as an informational resource and as a platform to download the App, along with any related services we may offer from time to time (“Upliffting” or “Website”).

About Upliffting:

The following constitutes the “Services”:

At Upliffting, we aim to create safe, reliable, and transparent experiences through technology and community trust. Our Website provides resources and tools that support our mission of making connections simple, stress-free, and secure.

We offer scheduled and on-demand rides for local, business, and professional travel in compliance with applicable regulations to ensure safety, comfort, and reliability. While we strive to keep the Website accurate and accessible, we cannot guarantee uninterrupted access or complete accuracy. We do not own, operate, or manage vehicles or provide transportation services ourselves; we act only as a facilitator enabling Customers and Drivers to connect and transact.

The Website is primarily a gateway where you can download the Customer App or Driver App (refer Terms of Service for our App), access information, and connect to our Services; it does not itself provide transportation or related services.

Acceptance of Terms:

By accessing, browsing, or using the Website, you agree to be bound by these Terms as well as our other applicable policies, including our Privacy Policy and Terms of Service for our App. We encourage you to read the Privacy Policy alongside these Terms to understand how we handle your information. If you do not agree, please refrain from using the Website. 

We may update these Terms at any time at our discretion. If changes are made, the “Effective Date” will be revised, and continued use of the Website means you accept the updated Terms. We may also modify, suspend, or discontinue any part of the Website, including features or content, without notice or liability.

• WHO MAY USE OUR WEBSITE?

We welcome individuals and entities to utilize our Services, subject to adherence to these Terms of Service. To ensure clarity, here’s who may and may not use our Services:

Eligibility:

1. 1. Age Requirement: You must be at least 18 years old and capable of entering into a legally binding agreement to register or use our Services.
   2. Compliance with Laws: You agree to use the Website only in compliance with all applicable laws and regulations in your jurisdiction.
   3. Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities carried out under your account.
   4. If you do not meet these requirements, you may not use our Website.

• HOW CAN YOU USE OUR WEBSITE AND SERVICES?

1. When you create an account on the App, you must provide accurate, up-to-date information and verify your contact details. You are responsible for all activity under your account, must keep your login details secure, and must notify us of any unauthorized use. For clarity, user accounts are not created or managed through the Website; accounts can only be created within the App after it is downloaded from the Website.
2. You agree not to misuse the Website, including engaging in illegal, fraudulent, discriminatory, or unsafe conduct. We may suspend or cancel your account if information provided is false, your account is misused, or you fail to comply with these Terms.
3. You may not impersonate others, create accounts without authorization, share your login credentials, or transfer your account. In certain cases, we may require proof of identity or take security measures such as suspending your account to protect the Website. All use of the Website must comply with applicable laws.

• WHAT ARE THE CONTENT GUIDELINES?

1. 1. When you upload, post, display, or share reviews, comments, suggestions, or other materials (“Content”) on the Website, you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, and fully sublicensable license to use, reproduce, adapt, publish, translate, distribute, and display such Content for the operation and improvement of the Website.
   2. You agree that all Content you provide complies with applicable laws and regulations, does not infringe any intellectual property or other rights of third parties and is accurate, fair, and not misleading, offensive, discriminatory, or harmful.
   3. We may, at our discretion, pre-screen, refuse, or remove Content at any time if it violates these Terms, attracts complaints, or is otherwise inappropriate.
   4. Reviews and Feedback: 

The following terms constitute “Review Policy”-

1. Reviews must be honest, unbiased, and based on genuine experiences.
2. Users may not use coercion, threats, incentives, or compensation to influence reviews.
3. Reviews must not be exchanged for value (such as discounts, refunds, or reciprocal reviews) or used to mislead others.
4. By posting reviews, you allow us to use your name (as provided in your account) alongside your Content.

You represent that you own or control all rights to the Content you post, and you agree to indemnify us against third-party claims arising from your Content.

• INTELLECTUAL PROPERTY RIGHTS

1. 1. The Website, Services, and all related content remain the property of Upliffting or its licensors. Except for the limited license granted in these Terms, you are not given any rights in or to the Website, Services, or our names, logos, trademarks, or those of our licensors. 
   2. We grant you a limited, non-exclusive, non-transferable license to access and use the Website for its intended purposes only. This license does not confer ownership, and any unauthorized use is a breach of these Terms. All copyright and intellectual property rights in the Website’s materials are reserved. By submitting Content to the Website, you grant us a worldwide, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, adapt, publish, and display it. You must not upload or share content that infringes the rights of Upliffting or others; we may remove infringing material without notice.
   3. You may not reproduce, modify, distribute, sell, publicly display, or otherwise exploit the Website or Services except as expressly permitted by us.

• WHAT CAN YOU DO AND WHAT IS A NO-GO WHEN USING OUR WEBSITE?

1. 1. We grant you a limited, non-transferable, revocable license to access and use the Website and Services for your personal use, in line with these Terms. You may not use the Website for resale, commercial exploitation (unless authorized), or in ways that harm the Website or other Users.
   2. You agree not to:
      1. Break any laws or these Terms;
      2. Misuse the Website (fraud, spamming, hacking, impersonation, harassment, or abusive conduct);
      3. Copy, modify, or distribute content without permission;
      4. Use bots, scrapers, or other automated tools to collect or exploit data;
      5. Upload or transmit malware, spyware, or harmful code;
      6. Attempt to bypass security, probe vulnerabilities, or interfere with the Website’s operation;
      7. Frame, mirror, reverse-engineer, or reproduce the Website without authorization; and/or
      8. Collect user information without consent or use the Website for unsolicited marketing. 
   3. We may suspend or terminate access if you misuse the Website.

• WHAT ARE THE GUIDELINES REGARDING LINKS TO THIRD-PARTY SITES ON THE WEBSITE?

Our Website may include links to external websites or rely on third-party providers (such as payment processors, mapping services, or communication tools) to deliver certain features. Your use of these sites or services may be subject to the providers’ own terms and privacy policies, which we do not control. We are not responsible for the content, accuracy, legality, availability, performance, or security of any third-party websites or services, and their inclusion does not imply our endorsement or affiliation. If you choose to access or use them, you do so at your own risk, and any issues or disputes must be addressed directly with the relevant provider. We may update or remove third-party links or integrations at any time without notice.

• IS THE WEBSITE AVAILABLE 24/7?

We strive to keep the Website accessible at all times but cannot guarantee uninterrupted, error-free, or virus-free operation. Access depends on your internet connection and device, and you are responsible for any related costs. Updates or technical issues may cause temporary interruptions, and compatibility with all devices or software is not guaranteed. We are not liable for indirect or business losses resulting from use of the Website.

• LICENSE FOR WEBSITE ACCESS

As long as you follow these Terms (and pay any applicable fees), we give you a limited, non-exclusive license to use our Website for your personal, lawful purposes. This means you can browse and interact with the Website, but you may not copy, modify, or distribute our content without permission, use the Website or its content for resale, commercial purposes, or on behalf of others and use automated tools (like bots, scrapers, or data mining software) to collect information from the Website. Any rights not expressly granted to you remain reserved by Upliffting.

• IS YOUR INFORMATION COLLECTED SECURED?

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, secure, and transfer your information. Personal data shared with us is handled confidentially in line with our Privacy Policy and applicable laws. If you object to how your information may be used or transferred, please do not use the Website.

• UNDER WHAT CIRCUMSTANCES MAY ACCESS TO THE WEBSITE TERMINATED?

These Terms remain in effect while you use the Website. We may, at our sole discretion and without notice, suspend or terminate your access to the Website or Services at any time, including for violations of these Terms or applicable law. Termination may include blocking access by IP address and taking legal action where appropriate. Certain provisions, including those on Indemnity, Disclaimers, and Limitation of Liability, will continue to apply after termination.

• UNDER WHAT CIRCUMSTANCES MAY MODIFICATIONS AND INTERRUPTIONS OCCUR ON THE WEBSITE?

We reserve the right to change, modify, or remove the contents of the Website at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Website. We cannot guarantee that the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Website, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Website during any downtime or discontinuance of the Website. Nothing in these legal Terms will be construed to obligate us to maintain and support the Website or to supply any corrections, updates, or releases in connection therewith.

• DISCLAIMERS

1. 1. The Website and Services are provided on an “as-is” and “as-available” basis, and your use is at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We make no guarantees about the accuracy, completeness, or reliability of the Website or linked sites, and we are not responsible for:
      • Errors, mistakes, or inaccuracies in content;
      • Personal injury or property damage arising from your use of the Website;
      • Unauthorized access to or use of our servers or stored information;
      • Interruptions or failures in transmission; and.or
      • Viruses, malware, or other harmful code transmitted by third parties.
        
        
   2. We are not responsible for monitoring transactions between you and third-party providers. Use your best judgment and caution when engaging with external products or services. Upliffting does not own, operate, or manage vehicles and is not a transportation carrier. We provide technology that enables Customers and Drivers to connect and transact, but we do not employ Drivers or become a party to these contracts. All bookings and related transactions are solely between Customers and Drivers, and we are not liable for their acts, omissions, or conduct.
      
      
   3. The Website is primarily a gateway where you can download the App, access information, and connect to our Services; it does not itself provide transportation or related services.

• INDEMNIFICATION

You are solely and exclusively responsible for your use of the Services. You are solely responsible for your use of the Services, and you agree to indemnify, defend, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand (including reasonable attorneys’ fees and expenses) arising out of or relating to (1) your use of the Website and/or Services; (2) your breach of these Terms or any applicable law; (3) your breach of any representations and warranties set forth in these Terms; (4) your violation of the rights of any third party, including intellectual property rights; (5) any harmful, unlawful, or negligent act by you toward any other User of the Website; or (6) any content, data, or information submitted or provided by you; provided that we reserve the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate, at your expense, with our defense of such claims, and we will use reasonable efforts to notify you of any claim, action, or proceeding that is subject to this indemnification upon becoming aware of it.

• LIMITATION OF LIABILITY

1. 1. We bear no responsibility for any secondary, resultant, or incidental harm that may occur due to the utilization or inability to utilize the Website and/or Services. 
   2. In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Website and/or Services, even if we have been advised of the possibility of such damages.
   3. We shall not be liable for:
      • Unsuccessful transactions, delays, or financial losses due to events beyond our control or third-party services;
      • The Website not meeting individual requirements, containing defects, or causing damage due to cyber attacks or other breaches beyond our control;
      • Internet transmissions not being entirely private or secure; messages may be read by others; and/or
      • Under various legal theories, we shall not be liable for loss of profits, revenue, goodwill, or any indirect or consequential damages arising from the use of the Website and/or Services. Users should be aware of potential risks in internet transmissions.

• CONFIDENTIALITY

Users must not use or share any proprietary, technical, financial, strategic, or personal information obtained through the Website (“Confidential Information”) except as needed to use the Services. Reasonable steps must be taken to protect such information. These obligations do not apply to information that is: (i) publicly available without fault, (ii) already lawfully known, (iii) disclosed with our written consent, (iv) lawfully obtained from a third party, or (v) required by law or court order (with notice to us where permitted). Misuse or unauthorized disclosure of Confidential information may result in suspension or termination of your account and potential legal action.

• DISPUTE RESOLUTION AND GOVERNING LAW

These Terms and any disputes arising from your use of the Website are governed by the laws of United States of America. Disputes should first be addressed through good-faith discussions. If unresolved, they will be settled by binding individual arbitration under the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.), and the arbitrator’s decision will be final and enforceable in court. Court proceedings are allowed only for small claims, allegations of sexual assault or harassment, or requests for injunctive relief on intellectual property. All claims must be brought individually, and class, collective, or representative actions are not permitted.

• MISCELLANEOUS

We may transfer our rights and obligations under these Terms to any person or affiliate at any time. If any part of these Terms is found invalid or unenforceable, the rest remain in effect. Your use of the Services does not create any partnership, joint venture, employment, or agency relationship with us.

For any queries, feel free to reach out to us at support@upliffting.com.