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Joseph Technologies Choice Group Logo

Navigation Issues

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Good navigation keeps every Upliffting trip smooth and stress-free. If the app guides you toward the wrong street, incorrect turns, or outdated roads, you can help us fix it. Sharing what you see on the road helps improve routing for every driver.

How to share a navigation problem

If the directions don’t match real-world roads, you can report it by:

When the app suggests a turn you can’t take

Sometimes the app may show a turn that is blocked, restricted, or simply not allowed.

When the road direction is shown incorrectly

If a street is marked the wrong way—like the app showing two-way traffic where it’s actually one-way—routes can become confusing. What to include:

When private or limited-access roads show as public

Some areas can only be entered with permission, codes, or at certain hours. If the app guides drivers somewhere that requires special access, report it. Please share:

When a road exists but doesn’t appear on the map

New roads or lanes might not show up yet, which can make routes unclear. Tell us:

When a road is shown as blocked but it isn’t.

If the map says a road is closed but it’s not, it can cause unnecessary detours. Helpful details:

When the app avoids a turn that is allowed

If the navigation refuses a turn that is legally permitted, let us know so the map can be corrected. Include:

Other navigation problems

If the issue doesn’t fall into any of the above categories , you can still report it. It helps to share

Need More Help?

We are here for you round the clock . Use in-app help