If you plan to operate a Wheelchair Accessible Vehicle (WAV), some cities require completion of an approved accessibility training program. This training ensures that drivers understand how to properly assist riders with mobility needs while maintaining safety and dignity throughout the trip.
The course generally includes instruction on operating ramps or lifts, securing wheelchairs safely, assisting riders respectfully, and understanding accessibility regulations. After completing the course, you must submit proof of certification through your driver account before you can begin accepting WAV ride requests
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