Upliffting is grounded in respect, safety, and trust. Should anything at any point of your trip give you a sense of discomfort, we want to hear about it. It is a right of each and every one to feel at ease and appreciated when they use our platform.
If the words or behavior of a rider in any way upset or offended you, you may file a complaint about the matter here. Each complaint is thoroughly checked by our staff who take this very seriously. Our team also makes sure to keep all the details confidential.
Being treated unfairly is something we do not ever accept. We sincerely apologize if you have been discriminated against in any way. We don’t want such a situation to happen to anyone using our platform.
If the matter involves being injured or getting any sort of threat, please call your local police first. Your safety is our number one priority, we will handle the rest after.
Once you file a report with us, our team will review the details and take the best course of action because respect isn’t optional at Upliffting, it’s a requirement.
We are here for you round the clock . Use in-app help