Each vehicle listed on the platform has a maximum passenger capacity that must be followed at all times for safety and insurance compliance. Exceeding this limit can create safety risks and may violate local regulations.
If more riders entered your vehicle than permitted, do not begin the trip if it is unsafe to proceed. If the trip has already occurred, document what happened and report the details so the matter can be reviewed appropriately.
We are here for you round the clock . Use in-app help